# FAQ

## I see errors when reloading the skript, help!

If you see errors when reloading the skript, it is due to one of two reasons.

1. You **are lacking** optional plugins which can be used for Ultimate Leaderboards. By default, Ultimate Leaderboards hooks in to your essentials economy. If you do not have both **EssentialsX** and **Vault** installed, you will see 2 errors.
2. You have made a mistake when making changes to the config. If you still have the skript file open after reloading, head back to it and hit **CTRL + Z** to undo your last edits. Then, just save and reload the file. If you still see errors, you can install a fresh copy by going back to the market page and re-installing the addon to your server. All player data will be saved.

If you've tried both of the above or they do not apply to your situation, pay us a visit on our [discord](https://discord.gg/xavAwrpp6x). We've got some excellent community members willing to help and we're always on standby to reply to support tickets.

## I am the only user appearing on the leaderboard despite other users having balance/kills/customVar.

If you have a server which already has an economy before adding this addon, the top players will not instantly appear. Once a user with a score connects, they will be added to the leaderboard (or listed from top ranking to bottom if they are not first, second or third).\
In short, users need to connect before the leaderboard will update to add their value.
